Before depositing at any online casino, take five minutes to read this checklist — it covers the steps most players skip.
Before You Start
- Check the casino’s licence and regulatory body.
- Read the terms and conditions of the welcome bonus carefully.
- Set a deposit limit for responsible gambling.
- Ensure your internet connection is stable and you’re using a secure browser.
- Verify that the casino supports your preferred payment method.
- Test the customer support responsiveness before depositing.
Registration
- Visit https://spacexy.biz/ and click the Register button.
- Fill in your personal details: full name, date of birth, email, and address.
- Choose a username and strong password (include numbers and special characters).
- Select your preferred currency and agree to the terms.
- Verify your email by clicking the link sent to your inbox.
- Complete the KYC process by uploading a valid ID and proof of address.
Calculating Your Bonus
Let’s break down the typical welcome bonus at Space XY casino. Suppose the offer is a 100% match bonus up to €500 with a 35x wagering requirement on the bonus amount. You deposit €100.
- Deposit: €100
- Bonus: €100 (100% of deposit, up to €500)
- Total balance: €200
- Wagering requirement: Bonus amount × wagering multiplier = €100 × 35 = €3,500
You must place bets totaling €3,500 before you can withdraw any winnings from the bonus. The wagering is only on the bonus, not the deposit, which is more favorable. But note that contributions vary by game: slots usually count 100%, table games may count only 10-20%. So choose high-RTP slots to maximize expected value.
Important: Always check the maximum bet allowed while wagering (often €5 per spin). Exceeding it voids the bonus.
Licence & Player Protection
Space XY holds a licence from the Government of Curacao, a common jurisdiction for online casinos. While a Curacao licence ensures a basic level of oversight, it does not offer the same consumer protection as EU licences like Malta or UK. Note: If you are a resident of an EU country, winnings from Curacao-licensed casinos may be subject to local income tax. Check your local laws. The casino uses SSL encryption to protect data and offers responsible gambling tools such as deposit limits, self-exclusion, and reality checks.
Deposits & Withdrawals
Space XY supports multiple payment methods. Below is a summary of typical options:
| Payment Method |
Minimum Deposit |
Maximum Withdrawal |
Processing Time (Withdrawal) |
| Visa/Mastercard |
€20 |
€5,000 per transaction |
3-5 business days |
| Skrill |
€10 |
€10,000 per week |
24-48 hours |
| Neteller |
€10 |
€10,000 per week |
24-48 hours |
| Bank Transfer |
€50 |
€10,000 per month |
5-7 business days |
| Cryptocurrencies (BTC, ETH) |
€20 equivalent |
No limit |
Instant to 1 hour |
Deposits are instant; withdrawals may require verification first. Space XY’s mobile-optimized website works smoothly on smartphones and tablets, functioning as a progressive web app (PWA) – just launch from your browser and add to home screen for quick access.
Support Guide
Here are common scenarios and how to get help:
- Forgot password: Click ‘Forgot Password’ on login page, enter email, and follow reset link.
- Account verification: Submit documents via the account dashboard; support typically processes within 24 hours.
- Bonus not credited: Check if bonus code was entered; contact live chat if missing.
- Withdrawal stuck: Ensure all KYC is complete and withdrawal limit not exceeded; contact live chat.
- Game not loading: Clear browser cache, disable VPN, or try a different browser; if persists, contact support.
- Self-exclusion: Request via email to support@spacexy.biz with account details; processing within 48 hours.
- Technical error: Take screenshot and send to support; they will escalate.
Extra Tips
For the best RTP, focus on: slots with RTP above 96% (e.g., Blood Suckers, Starmania), blackjack (classic rules offer ~99.5%), and video poker (full pay machines >99%). Avoid progressive jackpot slots (RTP often below 92%) and casino side bets like Perfect Pairs or Tie bets in baccarat, which have high house edges. Always play the version with the lowest house edge.
FAQ
How long does KYC verification take?
Typically 24 to 48 hours after submission, but it may take longer if documents are unclear.
Can I cancel a withdrawal?
Yes, you can cancel a pending withdrawal from the cashier section before it is processed.
Is there a mobile app?
Space XY does not have a dedicated app in app stores, but its mobile-optimized website works perfectly on any device and can be added to your home screen as a PWA.
What currencies are accepted?
EUR, USD, GBP, and several cryptocurrencies including Bitcoin and Ethereum.
How do I claim the welcome bonus?
Make a deposit and the bonus is automatically credited, or enter the bonus code (if required) during deposit.
Are there wagering requirements for free spins?
Yes, winnings from free spins usually have a wagering requirement, often 35x, and are capped at a maximum withdrawal amount.
What is the maximum bet while wagering a bonus?
The maximum allowed bet is typically €5 per spin or hand; exceeding it may void the bonus.
Can I play games from multiple providers?
Yes, Space XY offers games from various developers including NetEnt, Microgaming, and Evolution Gaming.
How do I contact support?
Live chat is available 24/7; you can also email support@spacexy.biz.
By following this guide, you can enjoy Space XY casino with confidence, ensuring you understand bonus mechanics, protect yourself, and choose games wisely. Good luck!